FAQ Safety Warranty Downloads Desktop backgrounds Smanos Cloud

Dear Customers,


Please read and review this agreement before using this product. If you do not agree with or wish not to accept the terms of this agreement, please do not use the product and return it to the place of purchase for a refund.

By using this product you agree to be bound by this agreement and represent you satisfy all of the eligibility requirements below.

Always follow the instructions in the manual or by one of the smanos' technicians to obtain the best performance of your smanos product.

Warranty Range and Duration

Alarm Systems, Sensors, Siren
smanos warrants its' products to be free from manufacturing defects for 2 year from the original date of purchase of the original purchaser. The two-year warranty applies to this product unless otherwise specified on the original sales receipt at the time of purchase. Batteries are not manufactured by smanos and have a warranty of 6 months. Adapter has a warranty of 6 months.

IP Camera, Video Doorbell
smanos warrants its' products to be free from manufacturing defects for 1 year from the original date of purchase of the original purchaser. The one-year warranty applies to this product unless otherwise specified on the original sales receipt at the time of purchase. Adapter has a warranty of 6 months.

This warranty is valid only to the original purchaser and is not transferable, and it is only applicable to smanos products purchased from authorized resellers or retailers.

Warranty Does Not Include

Warranty does not apply when the product has been incorrectly or improperly used, external influences such as power surges, acts of God such as flood or hurricane damages the item(s), and/or opening of the housing by persons other than authorized smanos personnel.

Repairing the unit must done by qualified smanos personnel. The warranty expires immediately if the unit has been opened by non-smanos personnel.

How to Get Warranty

If you discover what you believe is a defect in the smanos product that you own within its warranty period, please contact your point of purchase, which shall be an authorised smanos retailer/reseller. Proof of purchase is required. Technical support is available through your smanos app, FAQ at smanos.zendesk.com or email at support@smanos.com.

WARNING

Most of our products are electronic in nature and if used incorrect or improperly could very well result in serious injuries.

Due to varying laws and regulations determined by your local market, some (wireless) devices may be subject to restrictions on its use in certain areas. In some countries, the use of this equipment is prohibited. Contact your local government for more information on these restrictions.


If you experience any problems with your printed instructions, always feel free to visit our website at www.smanos.com/User where the most recent manual is always available. We also love to hear how our customers use our products; please send your stories of how you use your smanos product(s) to: marketing@smanos.com