FAQ

Smanos security systems provide more security and control in and around the house in a reliable and easy way. A smanos system can be operated worldwide via Wi-Fi / SMS / GSM. Many different accessories can easily be added.

No. The entire system works wirelessly. The accessories work on (included) batteries. Only the control panel needs power and therefore needs the AC adapter with cable.

smanos systems have no monthly fees and can be installed in minutes without the need of an engineer. The design also merges with your living space and therefore does not need to be hidden in a closet or other space. There are many different easy-to-add accessories for detection or intrusion, but also detection of gas / smoke / water.

By using the special frequency of 868Mhz and the one million different combinations of codes a secure connection can be established between accessories and the panel. If a connection is made, when a sensor is triggered, the signal will be sent via the secure connection to the panel.

Depending on which smanos system you have, there are several ways in which you will be informed in case of an alarm. In all cases, the internal siren will sound on the panel and any optional external sirens will sound too. You will then receive a notification via a push message, SMS and / or phone call and you can respond immediately through the app, SMS or the keypad of the phone.

When a power failure occurs, the built-in rechargeable battery will take over the operation of the panel. A message is sent to the administrator that the power failed. Depending on the system, the average standby time of a panel is 8 hours.

All contemporary Wifi standards on 2.4 GHz are supported. The speed of the Internet can have effect on the performance of the system. It is recommended to use a fast and well-functioning Internet connection for optimum performance.

All available smanos apps are free to download (App Store or Google Play). The complete functionality is free.

All smanos systems, except the smanos Wifi systems, are operable by sending text messages. Even the most simple phone with SMS function has the possibility to operate smanos systems.

The PIR motion detector is equipped with an energy-saving mode. If motion is detected twice within 3 minutes the detector will go into 'sleeping mode' to save energy. The LED will not flash and no signal is sent to the control panel. If no movement is detected after 3 minutes, the motion detector will automatically return to the normal state and will be triggered directly when seeing movement.

Silent mode ensures that no confirmation tone for delay is used by the system. This function can be used by first clicking on the home button on the remote control and then the arm or disarm button. Generally, when pressing the home button and the LED indicator is off, the arm or disarm button can be pressed to ensure it always works correctly.

All parts in this kit can be used as additional sensors and siren to a different smanos control panel. The accessories can be connected in the usual way with a panel. The siren can be connected by pressing the connect button until a beep is heard and the LED indicator shows that it is in connection mode. Then the SOS button or ARM button on the panel can be pressed.

The lifetime of the batteries depends on the use. On average these will last one year. If the sensors are located in a place where the sensor often is triggered then this will affect battery life and will be less then the average battery lifetime.

The system can be extended up to 40 accessories. All smanos accessories can be paired with the control panel. /S105

The PIN code of the SIM card must be disabled before it is inserted into the panel. This can be done with a phone that supports the size of the SIM card.

Turn off the system by sliding the button to "Off". Turn the panel back on by sliding the switch to "On" and the connection should be established after searching the network.

Restore to factory settings by pressing the connect button and the SOS button on the control panel at the same time. The panel will beep three times and all settings will be restored. Accessories will not loose their connection with the panel.

Accessories can be deleted by pressing the connect button on the control panel for more than 5 seconds until it beeps once. All sensors and remote controls will be erased.

The PIR motion detector is equipped with an energy-saving mode. If motion is detected twice within 3 minutes the detector will go into 'sleeping mode' to save energy. The LED will not flash and no signal is sent to the control panel. If no movement is detected after 3 minutes, the motion detector will automatically return to the normal state and will be triggered directly when seeing movement.

The lifetime of the batteries depends on the use. On average these will last one year. If the sensors are located in a place where the sensor often is triggered then this will affect battery life and will be less then the average battery lifetime.

When a power failure occurs, the built-in rechargeable battery will take over the operation of the panel. The X300 system can stand by on an average of about 8 hours.

Once the batteries of the sensors are almost empty, this will be indicated by the sensors through the LED indicator as well as a low-battery text message will be sent.

The PIN code of the SIM card must be disabled before it is inserted into the panel. This can be done with a phone that supports the size of the SIM card.

Turn off the system by sliding the button to "Off". Turn the panel back on by sliding the switch to "On" and the connection should be established after searching the network.

Make sure the system is off. The system can be restored by holding the home button, slide the power button from off to on. The panel will beep twice. All default settings will be restored.

Keep the alarm off button. Slide while pressing and holding the on / off button from off to on (when the panel is on, then slide it forward first). The control panel displays within 10 seconds 3 times a beep. Then the alarm off button are released. All accessories (remote controls, sensors and RFID tags) are removed.

The PIR motion detector is equipped with an energy-saving mode. If motion is detected twice within 3 minutes the detector will go into 'sleeping mode' to save energy. The LED will not flash and no signal is sent to the control panel. If no movement is detected after 3 minutes, the motion detector will automatically return to the normal state and will be triggered directly when seeing movement.

If a longer delay time is needed, sensors can be set seperatly into 'single delay zone'. This is possible with the icon to the right of the name in the app where sensor names can be set. Then in the menu is a separate option (last tab at the bottom) to find ways to set the duration.

In the system can be both the app via an RFID name set as an RFID phone number. These should both be filled in for this function to work.

When a power failure occurs, the built-in rechargeable battery will take over the operation of the panel. The X500 system can stand by on an average of about 8 hours.

Once the batteries of the sensors are almost empty, this will be indicated by the sensors through the LED indicator as well as a low-battery text message will be sent.

You can use both. The W100 features on the rear of the panel over a telephone line input and output. This makes it possible to plug the existing line in the right input and then connect the left output to the phone.

Yes. The PSTN line cable serves as backup for the alarm notification functionality. In case of an alarm the system will send a push message directly. The stored alarm phone numbers will be dialed directly. If the PSTN line cable is not connected the system will not call but it will still sent the push message directly.

Enter the admin code + "#" to enter the settings menu. Then enter '* 0 ##' to remove the settings and paired accessories.

The included magnetic contact is zone 1 and zone 2. In the motion detector is the app names can be adjusted via the menu. The names can be modified in the list of all devices which coupled sensors are displayed.

Check if the phone line cable is properly connected to the panel and the phone is working properly.

This problem can be caused by several factors. Is the W100 panel properly connected to the network? Does the network have a working internet connection? Check if your smartphone has a working internet connection?

When a power failure occurs, the built-in rechargeable battery will take over the operation of the panel. The Wifi connection will be turned off but the PSTN line cable connection will remain operable. The W100 system can stand by on an average of about 8 hours.

The PIN code of the SIM card must be disabled before it is inserted into the panel. This can be done with a phone that supports the size of the SIM card.

Hold the learn button and press the SOS button on the panel until the panel beeps twice. All settings will be back to factory settings. The accessories are still paired.

The G310 will not emit sound. Stored alarm phone numbers will be directly send a text message. After the texting the stored alarm phone numbers will be called in saved order. If an optional siren is connected, it will sound the alarm directly.

When plugging in the power the time will directly be displayed. This is always on once the panel is powered. In this state it doesn't respond to all alarm functions. To activate this you can find at the bottom of the panel the power switch which can be set from 'off' to 'on'. This will enable the full functionality.

The lifetime of the batteries depends on the use. On average these will last one year. If the sensors are located in a place where the sensor often is triggered then this will affect battery life and will be less then the average battery lifetime.

Make sure your smartphone is not on mute when playing the sound, either by sound profile or by volume. The sound can be played multiple times until the camera emits a response sound.

Make sure the internet works on the network the camera is connected to. If the name or password for the wireless network is changed, this should also be changed into the camera. To change this, press and hold the reset button 5 seconds until the camera sounds a beep. Connect the camera again through the normal steps in the app as described in the user manual.

It is not possible to link more than one account with a camera. The connection can be removed by logging into the app and remove the camera out of the list in the associated account. Then a new account can be connected with the camera.

View the list of shared cameras via the menu at the left top. Click on the camera of which you want to stop sharing. All shared account e-mail addresses are now visible. Drag your finger from right to left on the account to remove it from the list and stop sharing.